Category Article

The Role of AI in Call Centers: CEO’s Perspective

Learn more about the CEO's perspective on the role of AI in call centers and why he believes human staff cannot be replaced. Despite advancements in technology, the human touch remains crucial in providing personalized customer service.

The Rising Cost of Chocolate and Its Impact on Demand

Learn more about the rising cost of chocolate and its potential impact on consumer demand. Despite the increasing prices, chocolate lovers are still indulging in their favorite treat. Find out how the rising cost of cocoa may affect the chocolate industry in the future.